Official Document

Terms and Conditions Bonus Bear – Member Rights and Responsibilities

This document outlines the rules, rights, and responsibilities that every Bonus Bear member must understand. Please read it carefully before using our platform.

Updated: January 2026 Official Terms in Effect
Terms & Conditions
14 Main Sections
Version 3.2 | 2026

Item Important You Need to Know

A summary of the key points in the bonus bear Terms and Conditions for quick member reference

18 Years Age Requirement

Only individuals aged 18 and above are permitted to register and play at Bonus Bear. Age verification is conducted during the KYC process, and accounts found to be in violation of this requirement will be terminated immediately.

One Account Per User

Each individual is only permitted to hold one active account on bonus bear. Registering multiple accounts to obtain additional bonuses is a serious violation that may result in the termination of all associated accounts.

Bonus Rollover Requirements

All bonuses are subject to rollover requirements before withdrawals are approved. Rollover requirements vary by bonus type — please read the specific terms of each promotion before claiming any offer.

Timely Fund Withdrawal

Withdrawal requests that meet all requirements are processed within 15 minutes to 2 hours. Withdrawals will be sent to the same bank account used for deposits — transfers to third-party accounts are not permitted.

Personal Information Security

All members' personal data is protected under the bonus bear Privacy Policy and the Malaysia Personal Data Protection Act. Your information will not be shared with third parties without your consent unless required by law.

Fraudulent Activity & Abuse

Any attempt at fraud, use of automated software (bots), system manipulation, or collusion between accounts for bonus abuse will result in immediate account termination and forfeiture of accumulated balances.

1

Introduction & Acceptance of Terms

Welcome to bonus bear, an online gaming platform operated under a valid and recognized license. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and bonus bear ("Platform", "We").

By registering an account, accessing, or using any part of the Bonus Bear platform — whether through bonusbear.onl or our official mobile app — you acknowledge that you have read, understood, and agree to be bound by all Terms stated in this document.

If you do not agree with any part of these Terms, please stop using the platform immediately and contact our support team to close your account if you have already registered.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy our terms, all of which together form the complete agreement between you and bonus bear.

2

Registration Eligibility

To register and use bonus bear services, you must meet all of the following eligibility requirements at all times:

  • Aged at least 18 years old on the date of registration
  • Not on any self-exclusion list or gaming ban enforced by any relevant authority
  • Not registered from a region or country that prohibits access to online gaming platforms
  • Acting on your own behalf and not as an agent, proxy, or representative of another party
  • Not an employee, contractor, or immediate family member of a Bonus Bear employee or our business partners
Important Notice: Bonus Bear reserves the right to request age verification at any time through the KYC process. Accounts that fail to submit the required verification documents within the specified timeframe will be suspended until the verification process is complete.
3

Member Account

Each individual is only permitted to own and use one account only at bonus bear at all times. Creating multiple accounts, whether using the same or different identities, is strictly prohibited.

Upon registration, you are required to provide accurate, complete, and up-to-date information. The information requested includes your full name (as per official identification documents), an active phone number, a valid email address, and the bank account details you use for transactions.

  • Name on your bonus bear account must match must match the name on the bank account used for deposits and withdrawals
  • Each member is fully responsible for all activities that occur in their account
  • Sharing your account with other individuals is prohibited
  • Bonus Bear is not responsible for any losses resulting from the sharing of login credentials
The KYC (Know Your Customer) verification process is a standard security measure that protects your account from unauthorized access and ensures all withdrawals are received only by the legitimate account owner.
4

Deposit & Payments

Bonus Bear supports a range of local deposit methods suited for Malaysia users, including DuitNow, FPX, direct bank transfer, and selected e-wallets. All deposits are processed securely using 256-bit SSL encryption.

The deposit-related terms are as follows:

  • Minimum deposit amount depends on the selected payment method — the exact amount is displayed during the deposit process
  • Deposited funds must originate from an account registered in the same name as the member
  • Bonus Bear does not accept deposits from third-party accounts, credit cards, or unidentifiable sources
  • All deposits are recorded and can be reviewed in your account transaction history
  • If a deposit is not credited within 15 minutes, please contact our support team with proof of transaction
Funds deposited for gaming purposes are not considered savings or investments. You are solely responsible for the decision to deposit funds into your gaming account.
5

Fund Withdrawal

Members who wish to withdraw funds from their Bonus Bear account may submit a withdrawal request through the withdrawal section of their account. Withdrawals will be processed to the same bank account used for the member's deposit.

  • Minimum withdrawal: The minimum amount is displayed in the account withdrawal section
  • Processing time: 15 minutes to 2 hours on business days, may be longer on weekends or public holidays
  • The recipient account must be in the same name as the Bonus Bear account
  • All applicable bonus rollover requirements must be completed before withdrawal is approved
  • Bonus Bear reserves the right to request additional identity verification before approving withdrawals that exceed certain limits
Withdrawals that have passed standard security checks and meet all requirements will be processed promptly. Our finance team operates 24/7 to ensure your funds are received as quickly as possible.
6

Bonus & Promotions

Bonus Bear offers a variety of promotions and bonuses for new and existing members. All bonuses are subject to rollover requirements and time limits as specified in the individual promotion terms.

  • Each bonus can only be claimed once per member unless otherwise stated
  • The welcome bonus is available for new members' first deposit only
  • Rollover requirements must be met within the specified timeframe or the bonus will expire automatically
  • Bonuses cannot be directly converted to cash without fulfilling the rollover requirements
  • Bonus Bear reserves the right to void any bonus claimed through fraudulent methods or in violation of the terms
  • Promotions are valid for one account, one device, one IP address, and one delivery address only
Reminder: Before claiming any bonus, please read the full terms of the relevant promotion on the Promotions. Failure to understand the rollover requirements is one of the most common reasons members encounter withdrawal issues.
7

Game Rules

All games offered on bonus bear use an RNG (Random Number Generator) that has been audited and certified by an accredited independent body. Game outcomes are final and cannot be disputed unless there is clear evidence of a technical failure.

  • In the event of a technical failure during a game session, affected bets will be voided and funds returned
  • Bonus Bear is not responsible for game interruptions caused by connectivity issues on the member's end
  • The use of automated software, bots, or any tools that provide an unfair advantage is strictly prohibited
  • Members are prohibited from collectively sharing strategic information to manipulate game outcomes
  • Confirmed bets cannot be cancelled
8

Member Conduct

All bonus bear members are expected to act respectfully and responsibly while using the platform, including when interacting in the game's live chat. Unacceptable behavior includes:

  • Abusive language, threats, or harassment directed at other members or support staff
  • Attempting to hack, breach, or disrupt bonus bear systems
  • Spreading false information about the platform on social media or public platforms
  • Sharing account access or login credentials with any third party
  • Using the platform for any illegal activities

Violations of any of the above conduct rules may result in a warning, temporary suspension, or account termination depending on the severity of the violation.

9

Account Security

You are fully responsible for maintaining the confidentiality of your Bonus Bear account password and login credentials. Bonus Bear recommends using a strong, unique password and not sharing that information with anyone.

  • Enable two-factor authentication (2FA) for an additional layer of protection
  • Do not log in from public devices or unsecured public Wi-Fi networks
  • Report to our support team immediately if you suspect unauthorized access to your account
  • Bonus Bear will never ask for your password via email, SMS, or live chat
The bonus bear platform is protected by 256-bit SSL encryption and a real-time threat detection system. However, the security of your account starts with good digital security practices on your end.
10

Liability Limit

Bonus Bear provides the gaming platform on an "as-is" basis. To the extent permitted by law, Bonus Bear is not liable for any indirect, incidental, or consequential losses arising from the use of this platform.

  • Bonus Bear does not guarantee that the platform will operate without interruption or error at all times
  • We are not responsible for financial losses incurred by members as a result of unfavourable game outcomes
  • Bonus Bear is not responsible for losses resulting from internet connection failures or technical issues on the user's end
  • Bonus Bear's maximum total liability to any member shall not exceed the total amount deposited by that member within the 30 days preceding the claim
11

Account Termination

Members may close their account at any time by contacting the Bonus Bear support team. Any valid balance remaining in the account will be processed for withdrawal once all conditions are met and the final review is completed.

Bonus Bear reserves the right to suspend or terminate the account of any member without prior notice if:

  • There is strong evidence or reasonable suspicion of fraud or abuse
  • Member is found to have violated any Terms stated in this document
  • Requests from legal authorities or enforcement bodies
  • Member is below the required minimum age
  • Account inactive for more than 12 consecutive months
If an account is terminated due to a violation, bonus bear reserves the right to withhold or void any bonuses or winnings associated with the fraudulent activity.
12

Responsible Gaming

Bonus Bear is fully committed to a responsible gaming policy. We provide a range of self-control tools to help members manage their gaming habits in a healthier way:

  • Deposit Limit: Set daily, weekly, or monthly limits to manage your gaming spending
  • Loss Limit: Set a maximum loss limit you are comfortable with over a given period
  • Session Time Limit: Limit the amount of time you spend in each gaming session
  • Play Break: Take a voluntary break from the platform for 24 hours, 7 days, or 30 days
  • Self-Exclusion: Register for a permanent self-exclusion if needed

For more information and support resources, please visit our Responsible Gaming ours.

13

Privacy Policy

The collection, use, and protection of bonus bear members' personal data is governed entirely by Privacy Policy our separate Privacy Policy, which forms part of the overall agreement between you and bonus bear.

In short, bonus bear only collects data necessary to operate its services, process transactions, comply with legal requirements, and improve the user experience. Your data is not sold or shared with third parties for marketing purposes without your consent.

14

Terms Amendment

Bonus Bear reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to members via email or in-platform notification at least 7 days before they take effect.

Continued use of the bonus bear platform after the effective date of any amendment will be considered your acceptance of the revised Terms. If you disagree with the amendments, you have the right to close your account before the effective date.

The latest version of these Terms and Conditions takes effect from January 2026. We encourage you to review this page regularly to ensure you are always up to date with the latest terms.

If you have any questions regarding these Terms and Conditions, please refer to the FAQ or contact our 24/7 support team via live chat within the platform.

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